Business software services
For Tanzanian SMEs — including retail shops, wholesalers, distributors, service businesses and growing teams — Kraftech brings daily operations, AI assistance, business insights and forecasting into one system.
Core operations
Designed for businesses that need clearer daily records, Kraftech connects checkout, stock, spending and customer balances so your team can see what sold, what remains and what still needs collecting. This is especially useful for shops, wholesalers, distributors and service businesses managing products, customer credit, expenses or staff.
- Sales and checkout: select products, record transactions and provide sales receipts.
- Inventory and products: maintain prices, costs and quantities alongside sales.
- Expenses: record business spending so it can be reviewed with sales and profit.
- Customer debts and repayments: track credit sales, outstanding balances and payments received.
- Reports: review recorded sales, expenses and business performance.
- Staff and team access: assign roles and permissions, with staff limits set by your plan.
AI & intelligence
Use business records to identify what needs attention.
- AI Copilot: ask questions about your business through the configured AI service; available on eligible paid plans or trials.
- AI-assisted interpretation and automatic insights: use the Copilot to interpret business data alongside automatic insight cards for stock, margins and overdue debts. The current insight cards use rules, so not every insight is generated by AI.
- Business health and Kraftech Score: review indicators calculated from your records. Access to the advanced score depends on the plan and your role.
Forecasting & planning
Look ahead using the records you have already built.
- Forecasts: demand, cash-flow and debt-risk forecasts are supported through the forecasting service on Biashara and Shirika, including eligible trials.
- Planning support: use available forecasts to inform stock purchases, cash needs and collection priorities. Results depend on sufficient data and an available forecasting service; they are estimates, not guaranteed outcomes.
Faster input & automation
Reduce repeated entry and make information easier to use.
- Voice search: find products using speech when the voice service is configured and your plan allows it.
- Receipt scanning / OCR: extract expense details from a receipt image, then review and save them yourself. Requires an eligible plan and a configured AI service.
- Exports: download supported reports as CSV on eligible plans, subject to your role.
- Device reminders: receive book-closing and overdue-debt reminders when push notifications are configured, scheduled and enabled on your device.
- SMS/WhatsApp reminders: listed in paid-plan options, but live message delivery is not implemented in the current version. Provider integration and activation are still required.
Customer & growth tools
Recognize repeat customers with loyalty rewards, and use progress tools to build the habit of keeping complete daily records.
- Loyalty: track customer points, visits and redeemable value, with earning and redemption linked to sales on eligible plans.
- Progress and gamification: ranks, points, streaks and quests encourage regular sales recording, expense entry, debt collection and closing the books. Availability follows the applicable product rules.
Advanced business infrastructure
Check both plan eligibility and readiness before relying on an advanced integration.
- Multi-branch: Shirika includes this capability in its plan configuration, and branch records are modeled. A complete branch-management workflow is not yet available in the current version.
- API access / API keys: Shirika provides owner-managed API key creation and revocation. Confirm the supported integration endpoints and permissions for your use case.
- Drive backups: included in eligible paid-plan options, but Google Drive upload is not yet implemented. Encrypted backup download is available separately to authorized roles.
- Mshauri wa Kodi: eligible plans provide turnover monitoring, tax estimates, what-if calculations and a tax set-aside record, using the configured tax rules. These tools support planning; they do not file or pay taxes.
- VFD / e-fiscal receipts: Shirika includes fiscal receipt records, processing status and reconciliation support. Live fiscal submission is not yet implemented; a completed provider integration and activation are required before issuing verified fiscal receipts.
Choose your plan and confirm setup
Core business records are available across plans, subject to product, history and staff limits, business type and account permissions. Jasho adds AI, voice, OCR and exports; Biashara and Shirika also support forecasting. AI, voice, OCR and forecasts need their supporting services to be configured and available.
Eligible trials unlock the corresponding AI, input, export and forecasting tools. Loyalty, automatic insight cards, Kraftech Score and Mshauri wa Kodi follow the purchased plan; API keys require Shirika. Plan eligibility does not activate unfinished integrations. Check the readiness notes above and compare current pricing before choosing your workflow.